How a series of sprints helped a leading luxury company to upskill its most ambitious employees and enable them to develop new digital solutions in a fast and validated way.

Summary
A luxury company needed to upskill ambitious employees to create new digital solutions as their established business model faced increasing pressure from digital transformation. The approach included 10 weeks of intensive weekly sprints with up to 12 intrapreneurs from across the company. Designed, facilitated, and followed up by a team of two, these interactive sessions combined presentations, case studies, and practical tools to deepen participants' understanding of digital business models and innovation methods. Teams were tasked with designing proof-of-concept solutions, leveraging the company’s existing assets. Participants developed prototypes and business cases, which were presented to senior management, with several progressing to further development. As a result, over 120 high-potential employees gained essential skills to develop and critically assess digital solutions, receiving praise from senior stakeholders and leading to follow-up engagements.
Challenge
Some of the world’s biggest companies have been built around well-established and scalable business models – and they have hold on to them ever since. For decades the name of the game was driving shareholder value through business optimization – making the company bigger, faster and more efficient. But the world is changing: New technologies, fickle customers, blurred category lines and an unpredictable competitive landscape are compressing the existing business model life cycle of most companies. To upskill ambitious employees and enable them to find tomorrow’s business models in a fast and validated way, the company was looking for an innovation partner that knows how to design profitable products and services that succeed in a digital world.
Approach
On a weekly basis up to 12 intrapreneurs from across the company were selected and invited to join the interactive session on corporate innovation. Through lively presentations, real-world case studies and authentic war stories, I provided participants with a deeper understanding of digital business models and innovation methods, and provided the practical tools for day-to-day work.
To put their learnings into practice, every interdisciplinary team was challenged to design a proof-of-concept by the end of the sprint. Since the focus of the project is on the educational element, the solutions deliberately focused on incremental innovations that are close to the core of the company's business (e.g., a digital feature) rather than transformative solutions that would require a different project setup.


In contrast to traditional design thinking sprints, which largely focus solely on the consumer side, I simultaneously illuminated commercial, technological, operational, and corporate strategy perspectives throughout the sprints to guide the teams to a solution that would meet the real and tough conditions of the market.
Each sprint touched the crucial steps of an innovation project: It began by gaining a deeper insight into recent market dynamics, emerging competitors, and key shifts in consumer needs, and was supplemented with the company's strategic framework and expectations, among other things. The resulting idea was evaluated against various criteria, validated and then prototyped before the tangible product was tested again with consumers and partners. A preliminary business and implementation plan supported the team’s reasoning during the pitch to the company's chief innovation officer at the end of the week.
Outcome
During the project, I upskilled more than 120 high potentials and delivered the fundamental knowledge and tools to develop and critically question digital solutions. In my role as facilitator, source of inspiration and innovation expert, I was not only able to position my then employer as a premier strategy partner, but I secured a follow-on engagement.
Key Services
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Sprint Design, including workshop and keynote development, project follow-up and reporting
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Sprint Facilitation, including supervision and guidance of the project work
